{"id":3295,"date":"2026-03-06T09:41:05","date_gmt":"2026-03-06T09:41:05","guid":{"rendered":"https:\/\/shop.cart-city.com\/t\/"},"modified":"2026-04-02T13:48:22","modified_gmt":"2026-04-02T13:48:22","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/shop.cart-city.com\/en\/terms-of-sale\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-medium-font-size\">GENERAL TERMS AND CONDITIONS OF SALE<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Preamble<\/h2>\n\n\n\n<p>These General Terms and Conditions of Sale (GTC) govern the contractual relationship between:<\/p>\n\n\n\n<p><strong>CART-CITY<\/strong>, a sole proprietorship (aut\u00f3nomo) registered under NIF number <strong>Y2194750N<\/strong>, located at:<\/p>\n\n\n\n<p>Calle Ponent, 87<br>43820 Calafell<br>Spain<\/p>\n\n\n\n<p>and operating the e-commerce website: <a href=\"https:\/\/shop.cart-city.com\/en\/\">https:\/\/shop.cart-city.com<\/a><\/p>\n\n\n\n<p>Hereinafter referred to as <strong>&#8220;the Website&#8221;<\/strong>.<\/p>\n\n\n\n<p>And:<\/p>\n\n\n\n<p>Any natural or legal person wishing to make a purchase via the Website, hereinafter referred to as <strong>&#8220;the Customer&#8221;<\/strong>.<\/p>\n\n\n\n<p>The purpose of these terms is to define the rights and obligations of the parties in connection with the online sale of products offered by CART-CITY.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Acceptance of Terms<\/h2>\n\n\n\n<p>Any order placed on the Website implies full and unreserved acceptance of these General Terms and Conditions of Sale.<\/p>\n\n\n\n<p>The Customer acknowledges having read these terms before confirming their order and declares to accept them without reservation.<\/p>\n\n\n\n<p>The Customer also declares to have the legal capacity to enter into a contract.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Duration and Modification<\/h2>\n\n\n\n<p>These terms apply for the entire duration that the services offered by the Website are online.<\/p>\n\n\n\n<p>CART-CITY reserves the right to modify these GTC at any time.<\/p>\n\n\n\n<p>The applicable terms are those in force on the date of the order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Order<\/h2>\n\n\n\n<p>Orders are placed directly on the website: <a href=\"https:\/\/shop.cart-city.com\/en\/\">https:\/\/shop.cart-city.com<\/a><\/p>\n\n\n\n<p>To place an order, the Customer selects the desired products and adds them to their shopping basket.<\/p>\n\n\n\n<p>Before confirming the order, the Customer can check its details, its total price, and correct any errors.<\/p>\n\n\n\n<p>The order becomes final after:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>shopping basket validation<\/li>\n\n\n\n<li>order confirmation<\/li>\n\n\n\n<li>payment of the corresponding price<\/li>\n<\/ul>\n\n\n\n<p>An order confirmation is then sent to the Customer by email.<\/p>\n\n\n\n<p>CART-CITY reserves the right to refuse or cancel any order in case of an existing dispute with the Customer or in case of non-payment of a previous order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Product Information<\/h2>\n\n\n\n<p>The essential characteristics of the products are presented on the product pages of the website.<\/p>\n\n\n\n<p>Photographs and descriptions are provided for informational purposes only and are not contractually binding.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Product Availability<\/h2>\n\n\n\n<p>Products are offered within the limits of available stock.<\/p>\n\n\n\n<p>In case of unavailability of a product after an order has been confirmed, the Customer will be informed as soon as possible.<\/p>\n\n\n\n<p>The Customer may then choose:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a delayed delivery<\/li>\n\n\n\n<li>an equivalent product<\/li>\n\n\n\n<li>a refund for the product concerned<\/li>\n\n\n\n<li>order cancellation<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Price<\/h2>\n\n\n\n<p>Prices are indicated in <strong>Euros (\u20ac)<\/strong>.<\/p>\n\n\n\n<p>Some prices displayed on the website may be indicative (&#8220;starting from&#8221;) and depend notably on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>quantities ordered<\/li>\n\n\n\n<li>chosen options<\/li>\n\n\n\n<li>delivery location<\/li>\n<\/ul>\n\n\n\n<p>The exact price will be indicated during the final order confirmation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">VAT<\/h2>\n\n\n\n<p>Prices are indicated in Euros (\u20ac).<\/p>\n\n\n\n<p>For customers located in Spain, VAT is applied at the current rate (<strong>21%<\/strong>).<\/p>\n\n\n\n<p>For businesses located in the European Union with a <strong>valid intra-community VAT number<\/strong>, invoicing may be carried out <strong>without VAT<\/strong>, in accordance with the <strong>VAT reverse charge mechanism<\/strong>.<\/p>\n\n\n\n<p>In this case, VAT is due by the Customer in their country of establishment in accordance with applicable tax regulations.<\/p>\n\n\n\n<p>The Customer&#8217;s intra-community VAT number can be verified via the European VIES system.<\/p>\n\n\n\n<p>For customers located outside the European Union, sales are made <strong>without VAT<\/strong>.<\/p>\n\n\n\n<p>In certain specific cases, some operations may be subject to the <strong>VAT reverse charge mechanism by the Customer<\/strong>, in accordance with applicable tax legislation.<\/p>\n\n\n\n<p>Invoices may include the corresponding legal notice, notably:<\/p>\n\n\n\n<p><em>&#8220;VAT reverse charge \u2013 Article 194 of Directive 2006\/112\/EC&#8221;<\/em><br>or<br><em>&#8220;Inversi\u00f3n del sujeto pasivo \u2013 art. 6.1.m del Real Decreto 1619\/2012&#8221;<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Payment<\/h2>\n\n\n\n<p>Payment for orders is made in <strong>Euros (\u20ac)<\/strong>.<\/p>\n\n\n\n<p>The payment methods accepted on the website are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>credit card<\/li>\n\n\n\n<li>bank transfer<\/li>\n\n\n\n<li>PayPal<\/li>\n<\/ul>\n\n\n\n<p>When paying by <strong>credit card<\/strong>, the order amount is debited at the time of transaction validation.<\/p>\n\n\n\n<p>When paying by <strong>bank transfer<\/strong>, the order is registered after the Customer confirms the order. It will be processed upon effective receipt of payment in CART-CITY&#8217;s bank account. <\/p>\n\n\n\n<p>CART-CITY reserves the right to suspend or cancel any order in case of payment refusal by the financial institutions concerned.<\/p>\n\n\n\n<p>An invoice is sent to the Customer electronically.<\/p>\n\n\n\n<p>Products remain the property of CART-CITY until full payment of the order price.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Delivery<\/h2>\n\n\n\n<p>Products are delivered to the address indicated by the Customer when placing the order.<\/p>\n\n\n\n<p>CART-CITY delivers its products in Europe and internationally.<\/p>\n\n\n\n<p>Delivery costs are specified before order confirmation or on the quote.<\/p>\n\n\n\n<p>Delivery times are indicative and expressed in working days.<\/p>\n\n\n\n<p>A delay in delivery cannot give rise to damages.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Receipt of Goods<\/h2>\n\n\n\n<p>The Customer is required to check the condition of packages and products upon delivery.<\/p>\n\n\n\n<p>In case of an anomaly (missing product, damaged package, defective product), the Customer must make reservations with the carrier and inform CART-CITY within <strong>3 days<\/strong>.<\/p>\n\n\n\n<p>After this period, the products will be deemed compliant.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Returns and Claims<\/h2>\n\n\n\n<p>All returns must be subject to <strong>prior authorization from CART-CITY<\/strong>.<\/p>\n\n\n\n<p>If a return is accepted, products may be reshipped directly to the production site or the logistics warehouse of CART-CITY&#8217;s partner manufacturer.<\/p>\n\n\n\n<p>The return address and shipping instructions will be communicated to the Customer at the time of return authorization.<\/p>\n\n\n\n<p>Returned products must be <strong>in their original condition<\/strong>, unused, and in their <strong>original packaging<\/strong>.<\/p>\n\n\n\n<p>Depending on the nature of the return (withdrawal, order error, non-compliant product, or defect found), <strong>return costs may be borne by the Customer<\/strong>, unless otherwise provided by law or specific agreement from CART-CITY.<\/p>\n\n\n\n<p>CART-CITY reserves the right to indicate the most appropriate logistics solution for product returns to optimize transport conditions.<\/p>\n\n\n\n<p>Bulky products or those requiring specific transport may be subject to particular return conditions.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Limitation of Returns<\/h2>\n\n\n\n<p>Given the professional nature of the products offered by CART-CITY, returns are only accepted in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>product not conforming to the order<\/li>\n\n\n\n<li>defective product<\/li>\n\n\n\n<li>error attributable to CART-CITY<\/li>\n<\/ul>\n\n\n\n<p>Returns motivated by a Customer&#8217;s order error or a change of mind may be accepted exceptionally, subject to prior agreement from CART-CITY.<\/p>\n\n\n\n<p>In this case, return, transport, and potentially restocking fees may be <strong>entirely at the Customer&#8217;s expense<\/strong>.<\/p>\n\n\n\n<p>CART-CITY reserves the right to refuse a return when the return conditions are not met or when the products are no longer in their original condition.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Products manufactured or specially ordered for the Customer cannot be returned or exchanged.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Right of Withdrawal<\/h2>\n\n\n\n<p>In accordance with applicable European legislation, the Customer has a period of <strong>14 days<\/strong> from receipt of the products to exercise their right of withdrawal.<\/p>\n\n\n\n<p>Return costs remain at the Customer&#8217;s expense.<\/p>\n\n\n\n<p>The refund will be made within a maximum of <strong>14 days<\/strong> after receipt of the returned products.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Warranty<\/h2>\n\n\n\n<p>Products offered by CART-CITY benefit from a <strong>2-year<\/strong> warranty against manufacturing defects.<\/p>\n\n\n\n<p>In case of a proven defect, CART-CITY may proceed with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>product replacement<\/li>\n\n\n\n<li>or refund<\/li>\n<\/ul>\n\n\n\n<p>CART-CITY cannot be held responsible for improper use of the products.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Product Use<\/h2>\n\n\n\n<p>Products marketed by CART-CITY are intended for professional use in retail businesses and establishments open to the public.<\/p>\n\n\n\n<p>The Customer is responsible for using the products in accordance with their intended purpose and applicable safety regulations.<\/p>\n\n\n\n<p>CART-CITY cannot be held responsible for damages resulting from non-compliant or inappropriate use of the products.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Force Majeure<\/h2>\n\n\n\n<p>CART-CITY cannot be held responsible in case of force majeure preventing the execution of the contract.<\/p>\n\n\n\n<p>Cases of force majeure notably include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>strikes<\/li>\n\n\n\n<li>natural disasters<\/li>\n\n\n\n<li>transport interruptions<\/li>\n\n\n\n<li>government decisions<\/li>\n\n\n\n<li>network or infrastructure failures<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Disputes and Applicable Law<\/h2>\n\n\n\n<p>These GTC are subject to <strong>Spanish law<\/strong>.<\/p>\n\n\n\n<p>In case of a dispute, the parties will endeavor to find an amicable solution.<\/p>\n\n\n\n<p>Failing this, the competent courts will be those within the jurisdiction of CART-CITY&#8217;s headquarters.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Intellectual Property<\/h2>\n\n\n\n<p>All elements of the website (texts, images, graphics, logos, etc.) are protected by intellectual property law.<\/p>\n\n\n\n<p>Any reproduction or use without prior written authorization from CART-CITY is strictly prohibited.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Personal Data Protection<\/h2>\n\n\n\n<p>Personal data collected on the Website is used solely for order processing and commercial relations.<\/p>\n\n\n\n<p>For more information, the Customer can consult the <a href=\"https:\/\/shop.cart-city.com\/en\/privacy-policy\/\" data-type=\"page\" data-id=\"1944\">Privacy Policy<\/a> available on the Website.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GENERAL TERMS AND CONDITIONS OF SALE Preamble These General Terms and Conditions of Sale (GTC) govern the contractual relationship between: CART-CITY, a sole proprietorship (aut\u00f3nomo) registered under NIF number Y2194750N, located at: Calle Ponent, 8743820 CalafellSpain and operating the e-commerce website: https:\/\/shop.cart-city.com Hereinafter referred to as &#8220;the Website&#8221;. And: Any natural or legal person wishing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3295","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/pages\/3295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/comments?post=3295"}],"version-history":[{"count":7,"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/pages\/3295\/revisions"}],"predecessor-version":[{"id":6188,"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/pages\/3295\/revisions\/6188"}],"wp:attachment":[{"href":"https:\/\/shop.cart-city.com\/en\/wp-json\/wp\/v2\/media?parent=3295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}