Warranty & standards
Equipment quality and reliability
The equipment offered by Cart-City is designed to meet the requirements of retail, stores, and distribution networks.
Our products are selected from specialized manufacturers to guarantee a high level of quality, durability, and reliability for professional use.
Products are manufactured according to high quality standards and undergo testing in compliance with European standards applicable to store equipment.
Certain equipment, particularly trolleys, meet European standards: EN 1929-1, EN 1929-2, EN 1929-3, EN 1929-4, and EN 1929-7
Our industrial partners' production sites have certified quality management systems. Manufacturing processes specifically comply with the following standards: ISO 9001 – quality management ISO 14001 – environmental management These certifications guarantee rigorous control of production processes and a particular focus on environmental impact.
Robust and durable materials
Cart-City equipment is designed for intensive use in commercial environments such as stores, supermarkets, and local retail.
- robust metal structures
- resistant engineering plastics
- components suitable for daily use
The materials used ensure good wear resistance and a lifespan suitable for store equipment.
Product warranty
Products offered by Cart-City benefit from a 2-year warranty against manufacturing defects, in accordance with applicable regulations.
In the event of a detected defect, our team will investigate the situation to propose the most suitable solution, which may include product replacement or an equivalent solution.
Primarily European manufacturing
A large part of the Cart-City range is manufactured in Europe, particularly in Spain and Poland, by manufacturers specializing in equipment for retail and distribution.
This production proximity ensures better quality monitoring, reliable product availability, and optimized logistical lead times.
Certain specific products may also be manufactured outside of Europe by selected partners who meet the quality standards required by Cart-City.
Standards and environmental commitment
Products in the Cart-City range are manufactured in accordance with the quality standards applicable in the European Union.
Certain equipment uses recyclable plastics and, depending on the model, materials incorporating a portion of recycled plastic.
Cart-City is committed to the continuous improvement of the sustainability and environmental impact of equipment intended for retail.
