Data Controller
Personal data is collected by:
Cart City
Email: info@cart-city.com
Website: https://shop.cart-city.com
Data Collected
As part of its activities, Cart City may collect the following data:
- first and last name
- company
- email address
- phone number
- billing address
- delivery address
- order-related information
- browsing data (IP address, cookies, technical data)
This data may be collected in particular when:
- using the contact form
- requesting a quote
- placing an order on the site
- browsing the website
Purpose of Data Use
Personal data is used to:
- respond to contact or quote requests
- process orders and organize deliveries
- ensure billing and administrative management
- comply with legal and tax obligations
- improve site functionality and user experience
Legal Basis for Processing
The processing of personal data is based on:
- performance of a contract (order, delivery, business relationship)
- legitimate interest in the context of a B2B business relationship
- user consent (contact form, cookies)
- compliance with legal obligations
Data Sharing
Personal data is strictly confidential and is never sold.
It may be transmitted only to service providers necessary for the performance of our services, including:
- shipping and logistics providers
- secure payment providers
- technical service providers (hosting, site maintenance)
- administrative or tax authorities when required by law
These service providers have access only to the data necessary for their tasks and are required to comply with applicable regulations.
Retention Period
Data is retained only for the period necessary for the purposes for which it was collected:
- customer data: duration of the business relationship
- billing data: 10 years (legal obligation)
- contact data without follow-up: 3 years maximum
User Rights
In accordance with applicable regulations (GDPR), you have the following rights:
- right of access
- right to rectification
- right to erasure
- right to object
- right to restriction of processing
To exercise these rights, you may contact us at: info@cart-city.com
Data Security
Cart City implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.
Cookies
The site may use cookies to:
- ensure proper site functionality
- measure site traffic
- improve user experience
Users can manage their preferences via the cookie banner during their first visit to the site.
Policy Modifications
Cart City reserves the right to modify this privacy policy at any time to remain compliant with applicable regulations.
